Here’s the moral to the tale: When the going gets tough, stop calling yourself tough.
Recently, after I wrote about a Corona eGrip transplanter that lasted for two thistles, I received comments and emails from a fabulous customer service person (see the post and followup comments here). It was great to be so well accommodated by a company willing to stand behind its products.
Just yesterday the replacement transplanter arrived in the mail. Notice anything missing from the new tool’s red sticker?

I’ve only used the new transplanter for one thistle so far–and it hasn’t yet broken.
Before actually going out and purchasing any goodbadi-reviewed item, please email goodbadiblog@gmail.com to confirm that the reviewed item or service features include longevity.
3 Comments
KTdid
WOW. Very impressed that customer service responded to your blog entry. I think I'll have to detail some product complaints on MY blog!
Mountaineer
It's a transplanting trowel, to be used in soft soil, not a weed-digger!
goodbadi
Oh. Uh…